Privacy Policy | MOZ Electronics

Information We Collect

We collect information you provide directly to us and a limited amount of technical information collected automatically when you use our website.

Information you provide: name, company name, email address, phone number, shipping and billing address, and the part numbers, quantities, and target pricing included in a request for quote (RFQ) or order.
Correspondence: messages you send to our sales or support team, including technical requirements and delivery instructions.
Technical information: IP address, browser type, device type, pages viewed, and referring URL, collected through server logs and cookies.

We do not collect payment card details on this website. Payments are handled by our payment providers, who process card data under their own privacy terms.

How We Use Your Information

To prepare quotations, process orders, and arrange shipment of components.
To respond to enquiries and provide technical and after-sales support.
To verify supply chain and export compliance requirements where applicable.
To maintain records required for warranty claims and traceability.
To improve our website, product catalogue, and search functionality.
To send commercial updates where you have asked to receive them. You can unsubscribe at any time using the link in any such message.

Cookies

Our website uses cookies that are necessary for core functionality such as maintaining your session and remembering preferences. We also use analytics cookies to understand how visitors navigate the site so we can improve it. You can block or delete cookies through your browser settings, although some parts of the site may not work as intended if necessary cookies are disabled.

Sharing Your Information

We do not sell your personal information. We share it only where necessary to deliver the service you have requested or where we are legally required to do so:

Suppliers and manufacturers — part numbers and quantities needed to source your requirement, shared without unnecessary personal details.
Logistics and customs providers — the name, address, and contact details required to deliver and clear your shipment.
Service providers — hosting, email, and analytics providers acting on our instructions under confidentiality obligations.
Authorities — where disclosure is required by applicable law, regulation, or a valid legal request.

International Transfers

We operate internationally and source components through a global supplier network. Your information may therefore be processed in countries other than your own. Where that happens, we take steps to ensure the information continues to receive an appropriate level of protection.

Data Retention

We keep quotation and order records for as long as needed to support the transaction, honour warranty obligations, and comply with accounting, tax, and export control record keeping requirements. Enquiries that do not result in an order are kept for a limited period and then deleted.

Security

We apply technical and organisational measures appropriate to the sensitivity of the data we hold, including encrypted transmission, access controls, and restricted internal access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Depending on where you are located, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, object to or restrict certain processing, or request a copy in a portable format. To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on a request.

Children

Our website and services are intended for business use and are not directed to children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated date.

Contact Us

For any question about this policy or how your information is handled, contact us at support@mozelectronics.com or write to MOZ Electronics, ROOM 05, 26/F, HO KING COMMERCIAL CENTRE, 2-16 FA YUEN STREET, MONGKOK, KOWLOON, HONGKONG. You can also reach us through our contact page.